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How bd89 Handles Your Personal Information

Your privacy matters to us. This policy explains exactly what data bd89 collects when you open an account, make a deposit via bKash, Nagad, or Rocket, and use our lobby — and how we keep it secure.

Account data protectedbKash, Nagad, Rocket info handled securelyYour rights, clearly statedContact us to request changes
bd89 How bd89 Handles Your Personal Information
REACH OUR TEAM

Contact Us About Your Privacy

If you want to access your personal data, correct it, or ask us to delete it, our support team handles these requests directly. Reach out through any of the channels below and we will confirm receipt and respond within a reasonable time. Requests related to bKash, Nagad, or Rocket payment records can be raised through the same channels — include your registered mobile number so we can locate your account quickly.

Live Chat Open the chat window from any page in the lobby. Available during our support hours for account and privacy queries.
Email Support Write to our support address with your registered email and a clear description of your request. We respond to data queries in writing.
Account Settings Some data preferences — like communication settings — can be updated directly from your account dashboard without contacting support.
HOW WE PROTECT YOU

Security, Cookies, and Data Retention

bd89 uses SSL encryption on every page, including the deposit flow for bKash, Nagad, and Rocket. Your account password is stored as a one-way hash — we cannot read it, and neither can anyone else. Session tokens expire after inactivity to reduce the risk of unauthorised access on a shared device. We retain your account data for as long as your account is active and for a further period required by applicable law. Once that period ends, we delete or anonymise the data.

SSL Encryption

Every connection to bd89 runs over HTTPS with SSL encryption. Your payment details and login credentials travel securely between your device and our servers.

Cookie Policy

We use functional cookies to keep you logged in and analytics cookies to see which parts of the lobby you visit. You can manage non-essential cookies from your browser settings.

Account Security

Your account is protected by a one-time password sent to your registered mobile number each time you log in from a new device or browser.

Data Retention

We keep your account records for the period required under applicable law. You can request early deletion by contacting support — subject to any legal holds that apply.

Privacy Policy Questions

Below are the questions we get most often about how bd89 handles personal data. If your question is not here, reach out through live chat or email and we will answer it directly.

We collect your name, email address, and mobile number at registration. If you deposit via bKash, Nagad, or Rocket, we also record the transaction reference to verify your wallet.

We do not sell your data. We share it only where required by law or to process your payments through bKash, Nagad, or Rocket. Payment processors receive only what is needed to complete your transaction.

Contact our support team via live chat or email with your registered mobile number. We will locate your account and send you a copy of the data we hold within a reasonable time.

Yes. Send a deletion request through our support channels. We will process it subject to any legal retention requirements that apply in your jurisdiction at the time of the request.

bKash, Nagad, and Rocket transaction references are stored in encrypted form. We never store your wallet PIN or full credentials — only the reference needed to verify and match your payment.

We retain records for the period required under applicable law, then delete or anonymise them. The exact duration depends on your jurisdiction and the type of data involved.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.