Reference

How We Handle Legal at bd89

Your account, your data, and your access to bd89 are governed by the terms set out here. Availability depends on your local law and eligible regions — if you're accessing from Bangladesh, check that your use is permitted under local rules before you proceed.

Account OwnershipData Retention PolicyBangladesh Access TermsbKash & Nagad ContextWallet Verification Rules
bd89 How We Handle Legal at bd89
HOW WE PROTECT YOU

Data Handling and Account Security

We apply industry-standard encryption to all account data, including the wallet numbers you submit for bKash, Nagad, and Rocket transactions. Your account password is hashed — we cannot read it, only verify it. Session tokens expire after inactivity, and any login from a new device triggers an OTP to your registered number before access is granted. We retain your transaction records for as long as your account is active, plus a period after closure as required by our operational policies. You can request a full export of your personal data at any time by contacting support with your account email.

OTP Login Verification

Every new-device login sends a one-time code to your registered number. Access is blocked until the code is confirmed on your end.

Wallet Data Retention

bKash, Nagad, and Rocket wallet numbers are retained only while your account is active and deleted within our standard closure window.

Data Export Request

Write to support from your registered email to get a copy of the personal data we hold. We process these requests within our stated response period.

Account Closure

Close your account through the settings page or by contacting support. Remaining balances are returned to your verified wallet before closure completes.

REACH OUR TEAM

Contact Us About These Terms

If you have a question about how these terms apply to your account, or you want to request a copy of the data we hold on you, our support team handles those requests directly. Reach out through any of the channels below and mention your registered account email so we can locate your records quickly.

Live Chat Open the chat widget from any bd89 page — available for account and policy queries during operational hours.
Email Support Write to our support address from your registered email for formal data requests, account closure, or policy clarifications.
Help Centre Check the Help section inside your account for step-by-step answers on wallet verification, withdrawal holds, and data access.

Answers to Your Policy Questions

These are the questions we get most often about how our terms affect your account and your data. If yours isn't here, contact support directly.

Availability depends on your local law and eligible regions. It is your responsibility to confirm that accessing bd89 is permitted under the rules that apply to you before you proceed.

Send a request from your registered email to our support team. Name your account and the specific data you need — we will locate and prepare your records for export.

Wallet numbers linked to your account are removed from our active systems after closure is complete, in line with our standard data retention window.

Yes. We notify you via your registered contact address before changes take effect. If you disagree, close your account and withdraw your balance before the notice period ends.

Reach support via live chat or your registered email immediately. Describe the issue in detail so we can investigate and respond through the correct internal process.

Your withdrawal wallet — bKash, Nagad, or Rocket — must match the name on your registered account. We verify this before any payout is processed to that destination.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.